Crowne Plaza Birmingham NEC, an IHG Hotel

I had a really enjoyable stay, the hotel, room and location were lovely. The staff were all lovely, pleasant and very helpful.

Great location for Resort World and Arena, hotel was very clean including the room. Staff pleasant, breakfast good. The only thing for me on the breakfast was that the sausages tasted cheap and the tea is out of urns and therefore you cannot make your tea as you prefer it. Also there wasn't enough milk and sugar in the rooms. We have stayed twice now, both times when visiting the arena and its great as you can just walk over to it from the hotel. Just a note for those with poor mobility issues, although its close, it still might be hard going for you so I would consider a wheelchair if you have one.

This is our 2nd time of staying. Room was big, very nice and comfortable. It was also lovely and warm. Staff were lovely and friendly and couldnt help enough. Didnt take too long to book in, quicker than last year. Bath was quite big. Shame i didnt bring bubble bath 😬. Bed was comfy.

the location was spot on,right next to the nec which we visited and went to one of the resorts world restaurants for our dinner which was even closer to the hotel.the room was good,the bed was very comfortable and the room was well soundproofed from the noise of the road and airport outside.We couldn't fault the full english breakfast which set us up for the day ahead.

The room was clean and well prepared, we liked that it had a bath. Location was good for the N.E.C. The evening meal was acceptable but needed more on the plate as it wasn't have enough. The breakfast was good with a large choice.